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Data we process

The personal data we collect depends on your relationship with Scania. In the sections below, you can access detailed information about the personal data we collect for different purposes.

WHAT PERSONAL DATA DOes Scania PROCESS FROM YOU AS A CUSTOMER?

When you represent your company, we need to process your personal data for the purposes listed below.

If you are a sole trader all data that we process about your company becomes personal data.

Why do we process your personal data?

What cat­e­gories of personal data do we process?

Legal ground


To create a database of prospect customers, e.g. by using data from third parties
 

  • Organizational data (such as company name, country, company address and phone number)
  • Contact information (such as name, email, phone number, address)

Legitimate interest

To provide a quotation

  • Organizational data (such as company name, country, company address and phone number)
  • Contact information (such as name, email, phone number, address)
  • If you are a sole trader we process financial data such as credit ratings
  • Contact preferences
  • Purchases and transactions
  • Driving behaviour, such as driving patterns, geo-location, operating hours and preference settings
  • Identification data, for example the identification number of the vehicle, trailer, superstructure or engine, as well as driver ID, IP number, MAC address, IT-system and user ID
  • Performance data from the vehicle,  trailer, superstructure, engine and other products, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codes

Legitimate interest

To deliver upon a contract

  • Organizational data (such as company name, country, company address and phone number)
  • Contact information (such as name, email, phone number, address)
  • If you are a sole trader we also process financial data such as credit ratings, bank accounts and payments as well as contractual related data such as contract number, order number, invoices
  • Driving behaviour, such as driving patterns, geo-location, operating hours and preference settings
  • Identification data, for example the identification number of the vehicle, trailer, superstructure or engine, as well as driver ID, IP number, MAC address, IT-system and user ID
  • Performance data from the vehicle, trailer, superstructure, engine and other products, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codes 

Contractual obligation

To provide services and support, and to follow up on contractual obligations

  • Contact information (such as name, email, phone number, address)
  • Organizational data (such as company name, country, company address and phone number)
  • Contact preferences
  • Purchases and transactions
  • Driving behaviour, such as driving patterns, geo-location, operating hours and preference settings
  • Identification data, for example the identification number of the vehicle, trailer, superstructure or engine, as well as driver ID, IP number, MAC address, IT-system and user ID
  • Performance data from the vehicle, trailer, superstructure, engine and other products, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codes

Contractual obligation

To inform you about updates, products and services that we believe may be of interest

  • Contact information (such as name, email, phone number, address)
  • Contact preferences
  • Profession
  • Market location
  • Purchases and transactions
  • Driving behaviour, such as driving patterns, geo-location, operating hours and preference settings
  • Identification data, for example the identification number of the vehicle, trailer, superstructure or engine, as well as driver ID, IP number, MAC address, IT-system and user ID
  • Performance data from the vehicle, trailer, superstructure, engine and other products, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codes

Regulated by marketing laws per country

To follow up our performance and how satisfied you are with our products and services, including your participation in surveys

  • Contact information (such as name, email, phone number, address)
  • Contact preferences
  • Purchases and transactions
  • Driving behaviour, such as driving patterns, geo-location and operating hours
  • Identification data, for example the identification number of the vehicle, trailer, superstructure or engine, as well as driver ID, IP number, MAC address, IT-system and user ID
  • Performance data from the vehicle, trailer, superstructure, engine and other products, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage engine data and error codesIP address, operating system, device type, app name and version, browser name and version and your responses to survey questions

Legitimate interest

To make corrective actions

  • Contact information (such as name, email, phone number, address)
  • Delivery address
  • Purchases and transactions
  • Driving behaviour, such as driving patterns, geo-location, operating hours and preference settings
  • Identification data, for example the identification number of the vehicle, trailer, superstructure or engine, as well as driver ID, IP number, MAC address, IT-system and user ID
  • Performance data from the vehicle, trailer, superstructure, engine and other products, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codes
  • System logs from our IT-systems

Legitimate interest or contractual obligation

To analyse, improve quality and develop products, services and our organization 

  • Contact information (such as name, email, phone number, address)
  • Scania assigned registration number
  • Delivery address
  • Purchases and transactions
  • Financial data such as credit ratings, bank accounts and payments as well as contractual related data such as contract number, order number, invoices
  • Driving behaviour, such as driving patterns, geo-location, operating hours and preference settings
  • Identification data, for example the identification number of the vehicle, trailer, superstructure or engine, as well as driver ID, IP number, MAC address, IT-system and user ID
  • Performance data from the vehicle, trailer, superstructure, engine and other products, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codes 
  • System logs from our IT-systems
  • Responses to survey questions 

Legitimate interest

To comply with legal obligations and legitimate requests from law enforcement and other authorities

  • Contact information (such as name, email, phone number, address)
  • Delivery address
  • Purchases and transactions
  • Financial data such as credit ratings, bank accounts and payments as well as contractual related data such as contract number, order number, invoices
  • Driving behaviour, such as driving patterns, geo-location, operating hours and preference settings
  • Identification data, for example the identification number of the vehicle, trailer, superstructure or engine, as well as driver ID, IP number, MAC address, IT-system and user ID
  • Performance data from the vehicle, trailer, superstructure, engine and other products, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codesSystem logs from our IT-systems
  • Position of the person, signature

Legal obligation or legitimate interest

To provide you with requested information and relevant updates.   

  • Contact information (such as name, email, phone number, address)
  • Identification data, for example the identification number of the vehicle, trailer, superstructure or engine, as well as driver ID, IP number, MAC address, IT-system and user ID
  • Geo-location
  • Performance data from the vehicle, trailer, superstructure, engine and other products, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage engine data and error codes
  • System logs from our IT-systems

Legitimate interest/Regulated by marketing laws per country