Scania Assistance

ALWAYS WITH YOU

Wherever you are, Scania Assistance is available 24/7/365 – with one call you're in touch with a professional service coordinator who knows your Scania – and speaks your language. So if the unexpected happens, there’s always someone at the end of the line who can help.

IDENTIFIES THE PROBLEM

We’ll let you know how we can help and approximately how long it will take. If needs be, we'll arrange for a service vehicle to be sent out – with parts that fit your vehicle and the right tools - to wherever you are.

GETS THINGS MOVING

Our team will speed things along by arranging workshop estimates and warranty or credit checks on your behalf. If other services are involved, we’ll make sure the right things happen at the right time so you can get back to business.

DOES THE organising

Some unplanned stops happen in unlikely places or need more time to resolve. We’ll help arrange a temporary vehicle and help with accommodation or travel connections.

CONTACT US

Scania Assistance is here to help you day or night.

 

Just call 0800 80 06 60.

 

To speed things along make sure you have your chassis number, registration number and your location ready.

LET US HELP YOU AT OUR WORKSHOPS

Stuart Watters

Branch Manager | Witham

Neil Ryder

Branch Manager | Kings Lynn

John Allen

Branch Manager | Peterborough

Colin Dee

Branch Manager | Felixstowe

Jonathan Hodgkiss

Branch Manager | Crick

Robert Vasey

Branch Manager | Northampton

robert.vasey@truckeast.co.uk

+44 (0)7899 874940

Paul Loades

Branch Manager | Norwich

paul.loades@truckeast.co.uk

+44 (0)7834 049519

Sam Biggin

Branch Manager | Wellingborough

sam.biggin@truckeast.co.uk

+44 (0)7557 868752

Laurence Bennett

Business Development Executive

Matthew Castle

Branch Manager | Bury St Edmunds

matthew.castle@truckeast.co.uk

+44 (0)7889 657230

Tom McCullagh

Branch Manager | Corby

tom.mccullagh@truckeast.co.uk

+44 (0)7500 038227

Kevin Hicks

Branch Manager | Thetford

kevin.hicks@truckeast.co.uk

+44 (0) 7717 575687

We're here to help

Scania Assistance

24 hours a day, 365 days a year.

CALL US NOW

0800 80 06 60