workshop foreman
Location: TruckEast, Bowthorpe Park Industrial Estate, 11-13 Morgan Way, Bowthorpe Employment Area, Norwich NR5 9JJ
Salary Details: Competitive salary, plus excellent benefits
Job Type: Monday - Friday 14:00 - 22:00, 40 hours per week, Full-time, Permanent
Reporting to: Depot Manager
Overview
The Workshop Foreman is responsible for the smooth running of the Workshop. Overseeing the Technician team, ensuring key performance indicators are achieved, whilst maintaining positive relationships with our customers.
essential duties and job responsibilities
- Manage all staff, including monitoring of timekeeping and productivity, authorising overtime and identifying training needs
- Ensure a high quality of customer service is delivered at all times
- Establish a close working relationship with all departments
- Deal with queries in an effective manner ensuring all actions are met
- Ensure health, safety and environmental regulations and safe working practices are adhered to at all times
- Assist in training and development programs for all department staff
- Other duties as specified by the Depot Manager
CANDIDATE REQUIREMENTS
- Technical Qualification (City & Guilds or NVQ Qualified Technician) or proven experience repairing & maintaining vehicles
- Current driving licence
- Autoline 8.35 use
- Supervisory or management experience
- LGV/HGV licence
- Current driving license
- Ability to work within a team
- Excellent organisation and analytical skills
- Ability to work within guidelines and to deadlines
- Solution driven approach
- Excellent written and oral communication skills
- Excellent customer service skills
- Detail orientated
- High level of computer literacy
- Ability to work under pressure
- Possess excellent accuracy and numeracy skills
- Awareness and understanding of Health and Safety requirements
- General knowledge of the industry
- Management of personnel preferred
- A technical understanding
- Computer literate
employee benefits
- Bonus scheme
- Optional private health insurance
- Enhanced overtime rates
- Free tea and coffee
- Free parking
- Additional employer pension contributions
- Structured Scania training programme
- 22 days holiday per year plus Bank holidays, increasing with length of service
- All required PPE equipment provided