Apply today to work amongst our team at our Corby branch. Your role would be responsible for the smooth daily operation of the Parts/Service reception, working within a strong team environment and delivering outstanding customer service to both internal and external customers by way of exceptional communication.

• Ensure a steady and realistic flow of available workshop throughput
• Support and maintain customer’s service schedules , MOT and O licence requirements
  
• Provision of basic advise and estimates to customers
• Audit job cards (work orders) and associated service documentation for accuracy and adherence to internal and external procedures
• Ensure service / inspection documentation are correctly completed and customer defect procedures adhered to
• Check and issue sublet order numbers to specialist and external agents and arrange/plan such works required
• Assist in maintaining a daily flow of quality job cards to administration for costing / invoicing
  
• Run back counter
• Pick and deliver correct parts to workshop on time
• Complete relevant documentation including invoices etc
• Work together with the workshop and other departments
• Return warranty and service exchange units regularly
• Receive and inspect all packages delivered, resolving any problems
• Stock management and control in a cost effective manner
• Department housekeeping
• Parts ordering
• Liaise with supplier/customers/colleagues in a professional manner
• Chase supplier credits
• Ensure health and safety and safe work principles are met at all times within this position’s working environment
• Other duties as requested by management

• Knowledge of Scania parts and systems (desired)
• Excellent organisational, analytical and administrative skills
• Strong customer service skills 
• Technical awareness of motor vehicles
• Ability to work as a team player within a busy department
• Ability to work unsupervised and adhere to strict guidelines
• Flexible approach to working hours
• PC literate - knowledge of ADP desired 
• Detail oriented with excellent accuracy and numeracy skills
• Ability to work calmly in a pressured environment with a solution driven approach
• Awareness and understanding of health and safety requirements

• Bonus scheme
• Optional private health insurance
• Refer a friend scheme - upto £2,000 per successful referral
• Life assurance scheme
• Additional employer pension contributions
• Long service awards and recognition
• 24/7 mental health and wellbeing support
• Training and development opportunities
• 30 days holiday per year including Bank holidays, increasing with length of service
• All required PPE equipment provided