Services 360
The value of the right services set up
Services 360 is Scania’s way of making your services selection easy, clear and concise – with package options that can be tailored to a wide range of business and operational priorities, and all sharing the same goal: To align with your business strategy and operational needs. That’s why they are available throughout the UK and Europe, and all include our digital services to make your operation easier to manage.
Pro
Proactive vehicle repair and maintenance coverage.
Full
Full repair and maintenance coverage.
Plus
Repair and maintenance of the powertrain.
Core
Vehicle maintenance and digital services.
What package is right for your business?
Services 360 offers four distinct packages: Core, Plus, Full, and Pro. While each package follows a clear structure, they progressively build upon and enhance the features of the previous one.
Every package includes standard services, but we can customise them to meet your specific needs with our optional add-ons.
- Core
- Plus
- Full
- Pro
A strong foundation
Our Core Package provides essential coverage with two key services, the Control Package and Flexible Maintenance.
Scania Flexible Maintenance ensures each vehicle gets the right service at the right time, paired with the Control Package, which includes valuable digital tools and insights, the Core Package provides a strong foundation for keeping your vehicles running smoothly and efficiently.
This package is ideal for companies in the early stages of development, especially smaller or cost-sensitive operators focused more on their trucks than logistics. Whether you have your own workshop or prefer not to commit to a specific repair contract, the Core Package offers excellent maintenance support.
Protect what matters the most
Our Plus Package covers the key powertrain components, offering reliable protection at a fixed cost. For customers looking to expand their coverage, the add-on expanded powertrain repair option is available.
This package is ideal for new businesses that may want more than a basic maintenance contract but aren't quite sure what they need yet. It's also suited for customers with their own workshops who prefer us to handle the more complex powertrain repairs.
Please note, wear and tear repairs are not included in this package.
This basic powertrain contract provides peace of mind, protecting against high, unexpected repair costs and unplanned stops—whether at home or abroad. It’s designed to give you confidence that the critical powertrain components are covered.
For every eventuality
Our Full Package is designed to meet your most important repair and maintenance needs with reliability and efficiency. Powered by our digital tools and services, it offers a comprehensive solution, combining all the benefits of the previous packages —Scania Flexible Maintenance, the Control Package and Powertrain Repair—along with the crucial addition of Chassis & Cab repair.
This package is designed for operators with international reach and a strong focus on logistics. It’s ideal for businesses that prioritise steady cash flow and seek convenient access to a broad network of workshops, all while reducing the hassle of managing invoices. It’s also suited for companies dedicated to maintaining their vehicles for the long haul, offering peace of mind with consistent, expert support.
A complete services package
The Pro Package offers proactive repair and maintenance. In addition to the benefits of previous packages—Scania Flexible Maintenance, Control Package, Powertrain Repair, and Chassis & Cab Repair—the Pro Package includes ProCare.
This service uses advanced AI technology providing 24/7 real-time vehicle monitoring, allowing us to predict and address potential issues before they occur, ensuring critical components are replaced ahead of time.
Designed for uptime-critical operations such as just-in-time deliveries, refrigerated transport and special logistics, this package helps minimise downtime, reduce paperwork, and keep your focus on core business operations.
Services included
We provide a range of services to assist you during unexpected breakdowns.
Chassis and cab repair covers essential systems that keep your truck running reliably, including the electrical system, instruments, suspension, steering, and air conditioning. It's designed to give you peace of mind, knowing these critical components are well taken care of.
Control Package combines a collection of our digital service offerings in a single package that creates true value and increased productivity for your operation.
Flexible Maintenance tailors a unique service plan for each truck using operational data like driving conditions, routes, weather, and driver style. By customising maintenance intervals for individual components—such as engine oil, air filters, and clutch fluid—we ensure that every part gets the right care at the right time, maximising uptime and efficiency.
Set up from the chassis number, this plan uses the truck's specifications, fluids, and expected use to ensure it's neither overserviced nor underserviced. With the right maintenance schedule based on factors like mileage, engine hours, and idling, your truck stays in optimal condition—no more, no less.
Powertrain Repair focuses on protecting the key components that keep your truck running smoothly, including the engine, turbo, exhaust system, gearbox, and axles.
For even more coverage, the Expanded Powertrain Repair includes additional vital parts like the fan, compressor, alternator, starter motor, and powertrain ECUs. It's designed to give you the confidence that your most critical systems are fully supported.
A proactive approach to repair and maintenance, with vehicles leveraging advanced AI-powered analysis of data from more than half a million connected vehicles, allowing us to predict probably future failures based on current and past operational data.
Contact us
Contact us in the way that suits you, please choose your option below:
Services for your Scania
With our extensive range of truck services, you can rest assured that your commercial vehicles will be well looked after.
Find your nearest branch
Reach out to our authorised dealers for any inquiries regarding our products, services, or activities in your area.
The Services 360 Packages are exclusively available for new internal combustion engine vehicles. For maintenance support on used vehicles, please get in touch with your local branch. Find out more here.